FAQ
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Frequently Asked Questions
We have a collection of Skmei and Naviforce watch brand a premium watch shop offering a wide range of high-quality watches, from classic timepieces to modern smartwatches, curated to meet diverse style preferences and functional needs.
We have both an online presence and physical retail locations in Mitrapark, Kathmandu. You can also find our watches from our website
Yes, all Skmei watches are 100% authentic and sourced directly from reputable brands and authorized dealers. We prioritize quality and authenticity.
Yes, we offer international shipping to most countries. Shipping costs and delivery times may vary, so please check our website for specific details.
Skmei features a diverse collection of renowned watch brands, including Naviforce. We are continually updating our inventory to offer the latest releases.
Yes, we have a hassle-free return and exchange policy. If you’re not satisfied with your purchase, please refer to our Returns and Exchanges page on our website for details.
Yes, we provide watch servicing and repair options through our authorized service partners. Contact us for more information on servicing your watch.
Our knowledgeable staff is here to assist you. You can browse our website for recommendations or visit one of our physical stores for a personalized consultation.
Most watches come with a manufacturer’s warranty. Please check the product description or contact us for specific warranty details for each watch.
To stay informed about new arrivals, promotions, and watch-related content, subscribe to our newsletter and follow us on social media platforms.
Yes, you can track your order by logging into our website and accessing the order tracking feature. You will receive email updates as well.
Feel free to reach out to our customer support team through our Contact Us page on the website. We’re here to assist you with any questions or concerns.
At Skemi, we’re dedicated to providing a seamless and enjoyable watch shopping experience. If you have any additional questions or require further assistance, please don’t hesitate to get in touch with us.